Frequently Asked
Questions
Shopping
Info
What Shipping Methods Are Available?
We will be using the Courier Guy and options available are overnight/economy road freight.
How Long Will It Take To Get My Package?
you choose ovn – is by 11 the next day / economy 2-3 working days
Do You Ship Internationally?
yes
Payment
Info
What Payment Methods Are Accepted?
We prefer EFT
Is Buying On-Line Safe?
yes
Orders
and
Returns
How do I place an Order?
online/ email/telephone
Do I need an account to place an order?
It is preferable but not essential – if no account you have to collect from our warehouse/kiosk
Who should I to contact if I have any queries?
You will contact Stationers and Branding if your order has not been collected by the courier alternatively if the courier has already collected from Stationers and Branding you will need to contact the Courier Guy Warehouse or Kiosk
How Can I Cancel Or Change My Order?
send a mail with the collection number to the Courier Guy so they can cancel the collection.
How Do I Track My Order?
online/telephone the depot/kiosk
